International Chat Support Executive Experienced Candidates

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Job Location: Gurgaon, Haryana

Job Industry: BPO / ITES

Process: International Customer Support Chat

Experience Required: 1 to 6 Years

Employment Type: Full-Time

Joining: Immediate Joiners Preferred

Job Description

We are hiring experienced professionals for an International Chat Support Process with a leading organization in Gurgaon.

Candidates with prior experience in International Voice, Chat, or Blended Customer Support, backend, operations and other processes , who are interested , are welcome to apply. Selected candidates will work exclusively in a 100% International Chat Support process, assisting customers with their insurance-related queries.

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Key Responsibilities

- Handle customer queries related to insurance through chat support.

- Provide accurate information and effective resolutions while maintaining high customer satisfaction.

- Understand customer concerns and ensure timely resolution of queries.

- Maintain quality standards and adhere to process guidelines.

- Deliver a professional customer experience through effective written communication.

Eligibility Criteria

- Experience: Minimum 1 year to a maximum of 6 years in Customer Support / Backend / Operations.

- Background: International Voice, International Chat, or Blended Customer Support, operations.





- Education: Graduates and Undergraduates are eligible.

- Communication: Good written English communication skills.

- Joining: Immediate joiners preferred.

- Location: Candidates must be willing to work from Gurgaon.

Salary & Benefits

- In-Hand Salary: Up to 22,700 per month.

- CTC: Up to 3.7 LPA.

- Salary Hike: Up to 30% hike on previous CTC, subject to eligibility and company policies.

- Cab Facility: Free pickup and drop facility.

- Working Days: 5 days a week.

- Weekly Offs: Fixed Saturday and Sunday.

Work Location

Gurgaon, Haryana.

Candidates from Delhi NCR and other parts of North India who are comfortable relocating to or working in Gurgaon are welcome to apply.

Interview Process

- Easy and straightforward interview rounds.

- Candidates should be available for an immediate joining.

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Interested Candidates, please apply immediately.

CONTACT DETAILS

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- Sr HR Monika - (phone hidden) ( Available on WhatsApp as well)
- Sr HR Ankita - (phone hidden) ( Available on WhatsApp as well)

Important Note: Please apply only if you are comfortable with the offered salary of up to 22,700 per month in hand and are willing to work from Gurgaon.

You may also share this prospect with friends or professional contacts who meet the eligibility criteria.

NO INTERVIEW CHARGES

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