Role & responsibilities (WORK FROM HOME)
ONLY FRESHERS CAN APPLY
AGE LIMIT-18- 25 YEARS
Interested candidates can reach out to Shreya at [(phone hidden)] and over email their documents to [
[email protected] ].
If interested do share Documents over mail (mandatory)
i) System configuration snapshot (mandatory)
ii)photo of WIFI (mandatory)
iii)photo of power back up like Inverter or Generator (mandatory)
iv)Net speed test by Ookla (maximum Internet speed test result should be 30 MBPS or above) (mandatory)
v)Noice cancellation USB HEADSET Type A (mandatory)
vi) Adharcard Front and Back side Photo (Mandatory)
vii) Your transparent Selfie with Adharcard where the image that you have in your adharcard and your face in selfie should be clearly visible.
viii) Your updated CV (mandatory)
Share documents over mail only
*Share all the documents over mail after that we are able to process your profile.
( If everything is ok, then will share one assessment over mail, if you pass on the assessment, will process for final round Interview.
Job Opening: Customer Support Associate (Voice Process English and Hindi) for Freshers only
We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Home.
Designation
Customer Support Associate
Job Role
- Resolve customer queries via voice calls
Job Details
- Contractual role
- Fixed salary
Age Criteria:18-25 (ONLY FRESHERS CAN APPLY) Eligibility Criteria
- Minimum education: Higher Secondary (12th Pass and Graduates are also welcome)
- Freshers are welcome
Work Details
- Work timing: 247 rotational shifts (Day and night shift)
- 5 working days with 2 rotational weekly offs
- Maximum age limit: 40 years
- 10 hours of logging, 9 hours working, 1 hours of break
- language: Bengali main and Basic English
- Contractual that it depends on the performance and business requirements.
Skills Required
- Excellent verbal communication skills in English and Hindi
- No major MTI (Mother Tongue Influence) for voice process
Interview Process
- HR Round (Video Call; Aadhaar mandatory for WFH)
- Typing Test (Minimum 25 WPM / 90% accuracy)
- Final round (Google Meet; selfie with Aadhaar is mandatory)
Compensation Freshers: 1,68,000 CTC (Approx. 14K in-hand/month)
System Requirements
- OS: Windows 10 or 11
- RAM: 8 GB or above
- Processor: Core i5, Gen 6 or above
- Internet: Minimum 30 Mbps connection (Upload/ Download)
- Power backup
- Noise-cancelling USB headset
- Wifi
Documents Required
- Aadhaar Card (with complete Date of Birth) Mandatory
- E-Aadhaar Mandatory
- PAN Card Mandatory
- Educational documents (10th & 12th mark sheets)
- For experienced candidates:
- Experience Letter
- Offer Letter
- Last 3 months payslips
Interested candidates can reach out to Shreya at [(phone hidden)] and over email their documents to [
[email protected] ]. If interested do share Documents over mail (mandatory)
i) System configuration snapshot (mandatory)
ii)photo of WIFI (mandatory)
iii)photo of power back up like Inverter or Generator (mandatory)
iv)Net speed test by Ookla (maximum Internet speed test result should be 30 MBPS or above) (mandatory)
v)Noice cancellation USB HEADSET Type A (mandatory)
vi) Adharcard Front and Back side Photo (Mandatory)
vii) Your clear Selfie with Adharcard where the image that you have in your adharcard and your face in selfie should be clearly visible.
viii) Your updated CV (mandatory)
Share documents over mail only
*Share all the documents over mail after that we are able to process your profile.
( If everything is ok, then will share one assessment over mail, if you pass on the assessment, will process for final round Interview.
*Immediate joiners only
Preferred candidate profile
📌 Work FROM Home For Fresher's only II Urgent Limited Vacancy II CSA (Kolkata)
🏢 Tech Mahindra
📍 Kolkata