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International contact Center (Voice Process - Inbound calls)
- Work Location: Sholinganallur
- Designation: Associate/ Analyst
- Process: Inbound Call
- Experience: 0-5 years in International Voice Process
- Education Eligibility: 12th Pass / Any Graduate / Postgraduate (Freshers with BTech/BE will not be eligible)
Key Responsibilities:
- Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
- Handle inquiries related to products, services, data, and client accounts
- Manage multiple client queries efficiently using workflow tools
- Maintain accurate records of customer interactions in internal systems
- Collaborate with internal teams to resolve client issues effectively
- Ensure client satisfaction with service excellence and a customer-first approach
📌 Walk-in Interview International Voice Process - 11 Nov & 12 Nov (Chennai)
🏢 HCLTech
📍 Chennai
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