Job Title

Team Leader (Recruitment)

BPS - RPO

BASIC PURPOSE

We are seeking a proactive and results-driven Recruitment Lead to manage and optimize our hiring process. The ideal candidate will oversee end-to-end recruitment, mentor a team of recruiters, and collaborate with stakeholders to ensure a seamless talent acquisition experience. This role requires strong sourcing expertise, leadership capabilities, and data-driven decision-making to attract and hire top talent.

ESSENTIAL FUNCTIONS

Recruitment Strategy & Execution:

Develop and implement effective talent acquisition strategies to meet business needs.

Oversee the full-cycle recruitment process, from sourcing to onboarding.

Drive innovative sourcing techniques to attract top-tier candidates.

Ensure alignment of hiring processes with organizational goals and employer branding.

Team Leadership & Collaboration:

Lead, mentor, and support a team of recruiters and sourcers.

Set performance goals, track hiring KPIs, and ensure target achievement.

Foster collaboration between recruiters and hiring managers for seamless execution.

Stakeholder & Hiring Manager Engagement:

Work closely with hiring managers and business leaders to understand hiring needs.

Provide market insights and data-driven recommendations to refine recruitment strategies.

Ensure hiring managers are aligned with recruitment timelines and expectations.

Process Optimization & Compliance:

Improve recruitment processes to enhance efficiency and effectiveness.

Ensure compliance with employment laws, company policies, and DEI (Diversity, Equity, and

Inclusion) initiatives.

Leverage ATS and recruitment technology to optimize workflows and reporting.

Reporting & Analytics:

Track recruitment metrics like time-to-fill, cost-per-hire, and quality of hire.

Analyze data and provide insights to improve hiring outcomes.

Present recruitment reports to senior management and suggest process enhancements.

REPORTING RELATIONSHIPS





Talent Sourcers / Senior Talent Sourcer / Talent Sourcing Specialist

Qubix Business Park Pvt. Ltd., SEZ, Blue Ridge Rajiv Gandhi Infotech Park, Phase I,

Hinjewadi, Pune 411057

QUALIFICATIONS

Experience: 4+ years in recruitment, with at least 1-2 years in a leadership role.

Bachelors/masters degree in human resources, Business Administration, or related field.

Strong knowledge of recruitment best practices, sourcing strategies, and employment laws.

Excellent leadership, communication, and stakeholder management skills.

Proficiency in ATS, recruitment automation tools, and LinkedIn Talent Solutions.

Data-driven mindset with the ability to analyze and improve hiring processes.

Ability to work in a quick-paced, high-growth environment.

CRITICAL COMPETENCIES FOR SUCCESS

Leadership & Team Management

Motivating Others: Ability to inspire and motivate team members to achieve individual and collective performance goals. Demonstrates empathy and helps foster a supportive team environment.

Performance Management: Strong skills in monitoring performance and providing coaching to improve skills. Comfortable with setting up structured PIPs and driving accountability.

Delegation & Empowerment: Effectively delegates tasks and responsibilities to team members,

while empowering them to take ownership and initiative.

Stakeholder-Centric Approach

Stakeholder Relationship Building: Proven ability to build and maintain positive relationships with clients. Strong interpersonal skills for managing client expectations and handling escalations.





Customer Focus: Understands client needs and is proactive in addressing them. Consistently delivers service excellence and seeks feedback to enhance satisfaction.

Communication & Collaboration

Clear Communication: Excellent communication skills, both verbal and written, for managing internal teams and liaising with clients. Capable of simplifying complex issues for different audiences.

Conflict Resolution: Adept at addressing conflicts within the team or with clients in a manner that promotes positive outcomes and maintains relationships.

Innovation & Continuous Improvement

Innovation Mindset: Encourages the adoption of new ideas, processes, or technologies that improve customer experience and operational performance. Committed to professional growth,

staying updated on industry trends, and encouraging the same in team members.

Benchmarking Best Practices: Regularly evaluates industry standards and competitors to implement best practices within the voice process.

Qubix Business Park Pvt. Ltd., SEZ, Blue Ridge Rajiv Gandhi Infotech Park, Phase I,

Hinjewadi, Pune 411057

WORK CONDITIONS

Must possess comfort in learning, training, and engaging with others virtually through Microsoft

Teams and Zoom

Must be able to perform the essential functions of the job, with or without reasonable accommodation.

The above declarations are not intended to be an all inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to perform the job. Rather,

they are intended only to describe the general nature of the job and be a reasonable representation of its activities.

Cross Country Healthcare India is an EEO employer - M/F/Veteran/Disability

I have read and understand the responsibilities of this position:

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📌 Team Lead US Healthcare Recruitment (Pune)
🏢 Cross Country Infotech
📍 Pune