11 Nov
|
Connexr Solutions
|
Chennai
11 Nov
Connexr Solutions
Chennai
Experience: 6+ years
Locations: Chennai, Bangalore, Hyderabad
Work Mode: Hybrid
Budget: Up to ₹32 LPA
Notice Period: Immediate joiners or candidates serving notice
Shift: Afternoon
Interview Process: 3 technical video interview rounds
Employment Type: Full time
Mandatory Skills
- Strong hands-on PagerDuty implementation experience
- PagerDuty Event Orchestration
- Event routing, correlation, deduplication, and suppression
- Services, teams, and business-service configuration
- On-call schedules and escalation policies
- Incident response workflow configuration
- PagerDuty REST APIs and integrations
- Enterprise production implementation experience
- Moogsoft architecture, operations, or migration knowledge
- Monitoring and observability concepts
Key Responsibilities
- Lead PagerDuty implementation and technical decision-making.
- Analyze existing Moogsoft configurations and map capabilities to PagerDuty.
- Design event orchestration, routing, correlation,
deduplication, and suppression rules.
- Configure services, teams, on-call schedules, escalation policies, and responder workflows.
- Support migration planning, production cutover, and post-migration stabilization.
- Coordinate with monitoring, ServiceNow, and automation engineering teams.
- Optimize alert noise and incident management workflows.
- Ensure delivery aligns with agreed SOW outcomes.
- Lead technical documentation and knowledge transfer.
Preferred Skills
- Alert and event migration experience
- Major Incident Management workflows
- ServiceNow incident integration
- Terraform and PagerDuty provider
- Python or Bash scripting
- Datadog, New Relic, Splunk, or AWS CloudWatch
- Microsoft Teams and Slack integrations
- Broader AIOps experience
📌 Sr. PagerDuty / AIOps Engineer – Technical Lead (Chennai)
🏢 Connexr Solutions
📍 Chennai