Greetings from Trigent Software!!

Candidate with excellent communication skills are higly preferred.

Role: Service Desk Engineer

Mode of Work: Work from Office

Experience : Freshers Only

Location: Gurugram

Working Days: 5 days

Shift: US Rotational( Night Shift)

Qualification: Any Technical Graduate

Salary : 3 LPA ( In hand salary 19,000)

Cab: Pick and Drop will be provided

Notice : Immediate

Roles & Responsibilities:

- Manage Incident, Issues and Outage management, Investigation, and restoration.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Ensure compliance with IT policies, procedures, and standards are followed.
- Proactively identify opportunities to improve processes, systems, and tools to enhance the efficiency of IT support.
- Coordinate with external vendors and service providers for hardware/software maintenance, and support as needed.




- Provide operational support role in a multi-shift 24/7 and should be able to work across various shifts.

Professional & Technical Skills:

- Excellent communication and Collaboration skills.
- Must Have Skills: Knowledge in Microsoft Windows & Cloud Management.
- Strong knowledge of hardware, software, and networking concepts.
- Good To Have Skills: Knowledge Microsoft 365 and Network Infrastructures.
- Good to have Certifications such as Microsoft Certified Professional (MCP) or Cloud are a plus.
- Solid problem-solving skills and a customer-centric approach to IT support.
- Knowledge in troubleshooting technical issues and providing timely solutions.

Looking only for immediate joiners For More Details Contact HR Sujath Ali @(phone hidden) {call or WhatsApp} or email your resume to [email protected]

Regards

HR Sujath Ali(Recruitment Specialist)

Trigent Software

📌 Service Desk Engineer - In hand salary - Freshers Only (Gurugram)
🏢 Trigent Software
📍 Gurugram