Company Description FUTURECALLS TECHNOLOGY PRIVATE LIMITED is a system integration company specializing in IT infrastructure and information security services. The organization has a support presence in all major cities across India, enabling wide geographic coverage for clients. Core expertise includes voice and contact center technology, networking solutions, cyber security assessments, and comprehensive security solutions.

FutureCalls also provides managed IT and security support, cloud computing services, and a range of governance, risk, and compliance (GRC) offerings. These include ISMS as a Service, privacy impact assessments, HIPAA and GDPR assessments and training, as well as ITGC assessments for diverse industry sectors.

Role Description The Sales Manager role is a full-time, on-site position based in Chennai.

The Sales

Manager will oversee the sales cycle for IT infrastructure and information security solutions, from lead generation and qualification through proposal development, negotiation, and closing. Day-to-day responsibilities include managing and mentoring the sales team, setting sales targets, tracking performance, and preparing regular sales reports and forecasts. The role involves building and maintaining solid relationships with clients and partners, collaborating with technical teams to design solutions aligned with customer requirements, and participating in presentations, demos, and bid responses.

The Sales

Manager will also monitor market trends and competitor activity,



contribute to pricing and go-to-market strategies, and support continuous improvement of sales processes and customer experience.

Qualifications

- Candidates should possess strong skills in B2B sales, account management, and consultative selling for IT and security solutions.
- Candidates should possess skills in client relationship building, stakeholder communication, and negotiation.
- Candidates should possess skills in sales forecasting, pipeline management, and use of CRM tools.
- Candidates should possess knowledge of IT infrastructure, networking, voice/contact center technology, and cloud computing concepts.
- Candidates should possess knowledge of information security and GRC domains such as cyber security assessments, ISMS, HIPAA, GDPR, and related compliance frameworks.
- Candidates should possess skills in team leadership, performance management, and cross-functional collaboration.
- Relevant bachelor’s degree in business, engineering, IT, or a related field; an MBA or equivalent postgraduate qualification is an advantage.
- Several years of experience in technology or information security sales, preferably in system integration or managed services environments.
- Ability to work on-site in Chennai, with flexibility to travel to client locations as needed.
- Strong analytical, presentation, and written communication skills, with a focus on ethical, inclusive, and customer-centric practices.

📌 Sales Manager (Chennai)
🏢 FutureCalls Technology Private
📍 Chennai