Role & responsibilities To lead and drive after-sales operations across the assigned region, ensuring achievement of service revenue, customer satisfaction, dealer profitability, operational excellence and overall service network performance. The role will be responsible for strengthening dealer service capabilities, improving customer experience, ensuring service quality and driving business growth.

Regional Business Performance

- Drive regional after-sales business targets, including service revenue, labour sales, spare parts sales and service retention.
- Monitor dealer-wise and regional performance against business KPIs.
- Develop and implement action plans to improve workshop productivity, bay utilization and dealer profitability.

Dealer Network Management Service Operations & Quality

Spare Parts & Warranty Management

- Drive spare parts sales, availability and inventory management.
- Monitor parts fill rate,



inventory ageing and stock availability.
- Ensure effective warranty claim processing and control warranty costs.
- Minimize warranty rejection, repeat claims and avoidable expenses.
- Coordinate with parts and supply chain teams to improve dealer s

Preferred candidate profile BE/BTECH (Automobile/ Mech)with min 10 years exp

- in automotive after-sales operations.
- Minimum 5 years of experience in regional or multi-dealer service management.
- Solid experience in passenger car after-sales operations with an automobile OEM or authorized dealership network.
- SALARY -------------BEST IN THE INDUSTRY
- [email protected]
- ES SATHEESAN BTECH (MECH), MBA
- MANAGING DIRECTOR
- www.vesatindia.com
- (phone hidden)/ (phone hidden)

📌 Regional Manager-AFTER SALES - Passenger CAR- MNC- Chennai
🏢 Vesat Management
📍 Chennai