MNC hiring for Process Excellence Lead Process Excellence Lead in Banking & Financial Services

Please find the updated JD

Job Title: Process Excellence – Banking Operations

Band: C1

Location: Manyata Tech Park, Bangalore

Experience Required: 8-10 + years of relevant Process Excellence (PEX) experience

Budget: ₹ Up to 25 LPA

Role Overview

Looking for a Process Excellence Lead with experience in Home Lending/Mortgage, KYC/AML, Customer Screening, or Financial Crime Operations to drive process improvement, automation and operational excellence. The role involves working with business and technology teams to enhance operational efficiency, customer experience, and regulatory compliance.

Key Responsibilities

- Analysed, optimize, and transform business processes across Home Lending, KYC, and Customer Screening functions.
- Gather and document business requirements, process maps, and improvement opportunities.
- Drive process automation, operational excellence, and value realization initiatives.
- Monitor KPIs, SLAs, quality metrics, and compliance requirements.
- Collaborate with business stakeholders, operations teams, compliance, and technology teams.
- Facilitate workshops, stakeholder discussions, and project governance activities.
- Support change management, UAT,



and implementation activities.

Required Skills

- 8+ years of experience in Banking & Financial Services.
- Domain expertise in at least one area:
- Home Lending / Mortgage Operations /KYC / AMLKYC / AML / Customer Screening / Financial Crime
- Apply Lean Six Sigma, DMAIC, Kaizen, VSM and RCA for continuous improvement.
- Drive ideation and identify automation/digital opportunities.
- Improve TAT, productivity, quality, cost and customer experience.
- Solid Business Analysis and Process Improvement skills.
- Knowledge of regulatory and compliance requirements.
- Experience with Jira, Visio, Excel, Power BI, or similar tools.
- Strong communication and stakeholder management skills.

Preferred Qualifications

Hands-on Process Mapping, VSM, DMAIC, Kaizen and RCA

Min Black Belt Certified or Green

Lean Six Sigma

CBAP/CCBA, CAMS, or relevant BFSI certifications

? Eligible candidates share CV or DM with subject "Process Excellence Lead in Banking & Financial Services" at bellow mail ID [email protected]

#SixSigma #BlackBelt #GreenBelt #BFSIcertifications #ProcessMapping #HomeLending #HomeLoan #MortgageOperations #KYC #AMLKYC #AML #FinancialCrimeOperations

📌 MNC hiring for Process Excellence Lead Process Excellence Lead in Banking & Financial Services (Bangalore Metropolitan Area)
🏢 Global it solutions
📍 Bangalore Metropolitan Area