Patient Care Coordination

- Coordinate patient care activities from admission to discharge.
- Facilitate communication among consultants, nursing teams, diagnostic services, and support departments.
- Ensure timely scheduling of investigations, procedures, and consultations.
- Monitor patient progress and escalate concerns to the treating team when required.

Clinical Operations

- Support multidisciplinary rounds and coordinate follow-up actions.
- Ensure implementation of treatment plans prescribed by clinicians.
- Track critical patients and ensure continuity of care.
- Coordinate referrals and transfers within or outside the hospital.

Patient Experience & Satisfaction

- Address patient and attendant concerns promptly and effectively.




- Provide patients and families with information regarding treatment plans, procedures, and hospital services.
- Ensure a positive patient experience throughout the care journey.
- Conduct patient feedback collection and assist in service recovery initiatives.

Documentation & Compliance

- Maintain accurate documentation of patient care coordination activities.
- Ensure compliance with NABH, hospital policies, and quality standards.
- Assist in clinical audits and quality improvement initiatives.
- Coordinate insurance and discharge-related documentation, as applicable.

📌 Medical Officer - Critical Care Medicine (Odisha)
🏢 Apollo Group
📍 Odisha