- Conduct detailed discussions with customers to understand their business requirements.
- Analyse functional and domain requirements for CLOS/MSME process.
- Translate business objectives/ policies into clear and actionable requirements.
- Ensure adoption of standard accelerator to the client.• Prepare Business
Requirement Documents (BRD)/ Functional Specification Documents (FSD)/ User
Stories.
- Maintain updated documentation throughout the project lifecycle.• Work with technical teams to define feasible and scalable solutions.
- Participate in solution walkthroughs and validations with stakeholders.• Conduct UAT along with the client and get sign off with mini. changes.
- Ensure least conflict in requirement versus built during UAT.• Liaise with sales,
pre-sales, management, product and technical teams to ensure alignment.
- Liase with project team to facilitate requirement workshops/ discussions and achieve billing milestones.
- Liaise with various customer stakeholders to avoid escalations.• Document, analyse, and prioritise change requests.
- Update user stories and communicate impact to all stakeholders.• Provide accurate estimations for requirements and enhancements.
- Support planning and scheduling activities.
Requirements
Excellent Communication
Skills: Strong proficiency in both written and verbal communication.
Willingness to Travel: Should be ready for frequent travels as per project and business requirements.
Professional Attributes: Well-organized, confident, self-motivated, and a strong team player. Should demonstrate reliability, responsiveness,
resourcefulness, creativity and an innovative approach to problem-solving.
Domain Knowledge: Robust understanding of Lending Credit Policies, Loan