4. Key Responsibilities of FOS Personnel The selected FOS personnel will be primarily responsible for driving digital banking adoption and customer engagement through the following activities:

a) Customer Onboarding: Drive IndSMART registration among eligible Savings Bank customers, covering both Existing-to-Bank (ETB) and Current-to-Bank (NTB) customers, with a target of 50 customer onboardings per FOS per day.

b) Customer Activation: Ensure that every customer onboarded on IndSMART is adequately guided and assisted in completing at least one financial transaction to facilitate digital activation.

c) Promotion of Digital Transactions: Encourage and educate customers to undertake regular financial transactions through IndSMART, UPI and other digital payment channels.

d) Customer Handholding:



Provide personalised assistance to customers in downloading, registering, navigating and effectively utilising the various features of the IndSMART application.

e) Lead Conversion: Follow up on pending IndSMART leads systematically and ensure the conversion of eligible customers.

f) Reporting and Monitoring: Submit daily reports covering deployment, customer onboarding, activation and transaction-related performance to the designated Bank officials.

g) Graduation is mandatory h) Age 20 to 35

Benefits

5. Salary Structure

Experience

Monthly Salary (₹)

Fresher to 1 year

18,400

1 year to 2 years

19,900

2 years and above

22,400

📌 Digital Banking- FOS- Dharmapuri (Tamil Nadu)
🏢 IGSSL
📍 Tamil Nadu