The Gig Are you ready to take your career to the next level Want to lead a team that makes a real difference in customer experience Join us as the Customer Care Head, where you'll be in charge of our customer service operations across Delhi-NCR. This role is perfect for someone with a solid background in customer care and after-sales support in the home appliances space.

What You'll Do - Manage and inspire the customer care team to deliver top-notch service every time.

- Create and roll out service policies that boost customer satisfaction and loyalty.
- Dive into customer feedback and service metrics to spot areas for improvement.
- Work hand-in-hand with other departments to ensure a smooth customer journey.
- Train and develop your team members, helping them sharpen their skills.




- Keep an eye on trends in customer service and after-sales support to stay ahead of the game.

What You

Need - Strong experience managing customer care and after-sales service.

- In-depth knowledge of how service operations work in home appliances.
- Excellent leadership skills with the ability to motivate a team.
- Analytical mindset to interpret data for better service quality.
- Strong communication skills to connect with customers and team alike. What's In It For You A chance to lead a dedicated team focused on making customers happy. Step up your career while doing something you love - helping people! Ready to jump in

Industry

97

Department

Recruitment

📌 Customer Care Head - After Sales Service, Customer Support, Service Operations (Delhi)
🏢 Super one Infotech
📍 Delhi