Customer Success Executive (Legal) – IVS LawDesk IVS Softtech Pvt. Ltd. · Kanpur branch office, Civil Lines · Full-time

About us

IVS Softtech Pvt. Ltd. is a Kanpur-based software company, working since 2015 (STPI registered · Microsoft CSP Partner · Databricks Consulting & SI Partner). IVS LawDesk is our app for advocates.

About IVS LawDesk IVS LawDesk is a digital diary app for advocates: clients, cases, hearings and fees in one place, with automatic hearing and payment reminders sent to clients in their own language. Launched in October 2026, it has 60+ advocates across 11 states.

The role You’ll make sure every advocate who signs up in Uttar Pradesh gets set up, uses the app every day, and moves to a paid plan.

What you’ll do

- Call and WhatsApp current sign-ups within 24 hours, and help them add their first clients, cases and hearings.
- Visit district courts and bar associations for demos and onboarding sessions.
- Follow trial users through their 30 days, answer questions, and guide them to the right plan.
- Run the IVS LawDesk advocate WhatsApp community for UP.




- Collect feedback and feature requests for the product team.
- Track onboarding, usage and conversions in our admin panel, and report weekly.

Who we’re looking for

- LLB graduate or junior advocate. Freshers are welcome.
- Understands court routines and how advocates work.
- Fluent Hindi and good English, and confident on calls with senior advocates.
- Comfortable with smartphones, WhatsApp and Google Sheets.
- Based in or near Kanpur, and open to occasional travel within UP.

What we offer

- Fixed salary, plus incentives on paid conversions, plus travel allowance.
- Hands-on startup and legal-tech experience with the founding team.
- Growth path to Community Manager and then State Lead.

Apply: send your CV on WhatsApp to +91 94507 46793, or email [email protected] Subject: “Customer Success Executive (Legal)”

? Room 409 & 411, 14/113 Padam Tower-1, Civil Lines, Kanpur 208001

General enquiries: [email protected]

📌 Customer Success Executive (Legal) – LLB, Kanpur (Kanpur Nagar)
🏢 IVS Softtech Private
📍 Kanpur Nagar