We are looking for a detail-oriented Quality Analyst to support payroll quality assurance activities. The candidate will be responsible for reviewing payroll inputs and outputs, validating payroll processing accuracy, identifying errors, tracking deviations, and ensuring adherence to defined processes, timelines, and quality standards.

Responsibilities

- Perform quality checks on payroll inputs, calculations, outputs, and related deliverables to ensure accuracy and completeness.
- Validate payroll data, including earnings, deductions, reimbursements, statutory components, and other payroll-related transactions.
- Identify, document, and report errors, discrepancies, and process deviations.
- Conduct root cause analysis (RCA) for recurring errors and support the implementation of corrective and preventive actions (CAPA).
- Monitor payroll accuracy, turnaround time (TAT), and first-time-right (FTR) performance.
- Verify compliance with defined SOPs, client-specific requirements, checklists, and quality standards.
- Maintain quality trackers, error logs, audit records, and periodic MIS reports.




- Coordinate with Payroll Operations teams to resolve identified discrepancies and prevent recurrence.
- Support internal audits, process reviews, and continuous improvement initiatives.
- Ensure adherence to payroll processing timelines and data confidentiality requirements.

Qualifications

- B.Com. graduate with approximately 2 years of experience in payroll operations, payroll quality assurance, or a related finance and accounting role.
- Basic understanding of payroll processing, salary components, deductions, and statutory payroll concepts.
- Valuable knowledge of MS Excel, including VLOOKUP/XLOOKUP, Pivot Tables, filters, and basic formulas.
- Strong analytical skills with an eye for detail and accuracy.
- Ability to identify discrepancies, analyse errors, and document findings clearly.
- Good written and verbal communication skills.
- Ability to work with deadlines, manage multiple tasks, and coordinate with cross-functional teams.
- High level of integrity and commitment to maintaining confidential employee and payroll data.

📌 Officer (Chennai)
🏢 Digitide Solutions
📍 Chennai