Description

We are seeking EV Caller for our US Healthcare RCM team based in Egmore. The ideal candidate will be responsible for making outbound calls to healthcare providers, assisting with billing inquiries, and ensuring accurate information is maintained in our systems. This role requires excellent communication skills and a detail-oriented approach to managing accounts.

Note: This is provider side physician billing.

Responsibilities

- Conduct outbound calls to healthcare providers regarding their accounts.
- Assist in resolving billing inquiries and issues related to healthcare services.
- Collect and update patient information accurately in the system.
- Communicate effectively with patients to explain billing statements and payment options.
- Follow up on outstanding accounts and unpaid claims in a timely manner.
- Maintain detailed records of conversations and actions taken for each account.

Skills and Qualifications





- 1-2 years of experience in voice process as EV caller in healthcare revenue cycle management (RCM).
- Strong verbal communication skills and the ability to articulate billing processes clearly.
- Proficient in using healthcare billing software and Microsoft Office applications.
- Knowledge of US healthcare billing regulations and practices.
- Ability to handle sensitive information with confidentiality and professionalism.
- Strong analytical and problem-solving skills.
- Attention to detail and ability to multitask in a rapid-paced environment.

Salary: Will be matched according to previous salary and experience

Work Location: Egmore, Chennai.

Interview Process: Interested candidates, please WhatsApp HR on (phone hidden) mentioning that you are applying for EV Caller role. We will get back to you.

It is night shift. Food will be provided free of cost.

📌 EV caller (US healthcare RCM)- Egmore, WhatsApp03809 (Chennai)
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