Role Description This is a full-time, in office role based in Bengaluru for a Student Enrolment Counsellor focused on edtech sales. The role involves guiding prospective students and parents through course options, explaining program features, and helping them make informed enrollment decisions. Daily responsibilities include handling inbound and outbound calls, conducting counselling sessions, following up on leads, and maintaining accurate records in the CRM. The counsellor will collaborate with the sales and marketing teams to meet enrolment targets, provide timely customer support, and participate in campaigns or events that promote the organization’s educational offerings. Qualifications
• Student Counseling and Career Counseling skills to guide learners in selecting suitable courses and pathways.
• Strong Communication and Customer Service skills to engage prospects, address queries, and build long-term relationships.
• Understanding of Education and edtech products to explain curricula, learning outcomes, and platform features clearly.
• Ability to work toward sales and enrolment targets, with basic knowledge of lead management and CRM tools.
• Prior experience in counselling, inside sales, edtech, or academic admissions is preferred.
• Comfort working in a fast-paced, on-site environment in Bengaluru with a focus on immediate joining.
• Minimum educational qualification: bachelor’s degree in any discipline; additional certifications in counselling or sales are an advantage.