Key Responsibilities :

- 1. Field Support & Uptime Improvement

- a. Visit ROs for automation-related issues (MPD, ATG, APOS, RSP)

- b. Ensure quick troubleshooting and restoration of systems

- c. Support in maintaining high uptime and uninterrupted sales

- 1. Preventive Maintenance & IT Sanitization

- a. Perform regular IT sanitization of automation systems

- b. Ensure proper cleaning, upkeep, and handling of equipment

- c. Improve life of automation spares and devices via sanitization

- 1. Breakdown Maintenance

- a. Attend and resolve on-site breakdown complaints

- b. Identify root cause and assist in permanent resolution

- c. Coordinate with vendors for complex issues

- 1. Support in Spare & Asset Management

- d. Assist in availability and replacement of critical spares

- e. Ensure faulty parts are identified and replaced timely

- f. Reduce repeat failures through proper handling

- 1. Vendor & IT Manager Coordination

- a.



Work closely with IT Manager for issue updates

- b. Coordinate with OEM/vendor engineers during visits

- c. Ensure proper communication and follow-up

- 1. Complaint Handling (BROMA Support)

- a. Support closure of BROMA complaints

- b. Provide in office updates and feedback

- c. Ensure timely resolution of critical issues

- 1. NRO Support & Commissioning

- a. Assist in installation & commissioning of new ROs

- b. Support testing and ensuring systems are fully operational

- 1. Reporting & Feedback

- a. Share field reports on:

- b. Issues observed

- c. Actions taken

- d. Repeated failures

- e. Provide inputs to improve overall up-time strategy

Pay: ₹20,000.00 - ₹27,000.00 per month

Work Location: In person

📌 IT Engineer (Jalandhar)
🏢 CVS Multi Services
📍 Jalandhar