Job Type : Full-Time Experience : 0-3 Years (Healthcare/Diagnostic preferred) Qualification : 12th Pass / Graduate
Job Description : We are looking for a polite, organized, and patient-friendly Receptionist for our Diagnostic Center. The role involves handling front desk operations, patient coordination, appointment scheduling, and billing support while ensuring a smooth and welcoming patient experience.
Key Responsibilities:
- Greet patients and visitors in a professional and courteous manner
- Handle patient registration, appointments, and inquiries :
- Manage billing, cash/card payments, and basic invoicing
- Coordinate with lab technicians, doctors, and reporting staff
- Maintain patient records and data entry in the system
- Handle phone calls, WhatsApp queries, and follow-ups
- Ensure front desk cleanliness and proper documentation
- Guide patients regarding test procedures and report collection
Requirements & Skills:
- Good communication and interpersonal skills
- Basic computer knowledge (billing software, MS Excel)
- Patient-handling and multitasking ability
- Experience in diagnostic center/hospital front office preferred