Customer Care Executive (Remote)

Work Mode : Fully Remote Employment Type : Full-Time Hiring Company : iMaje Technologies / Search Engine Genie (On behalf of our US-based Partner)

Who We're Looking For

What You'll Do

- Understand customer concerns and provide accurate, timely resolutions.
- Maintain detailed records of customer interactions and follow-up activities.
- Work closely with internal teams whenever issues require escalation.
- Deliver a consistently high standard of customer service and professionalism.
- Contribute towards improving customer satisfaction and overall service quality.

Required Qualifications

- Master's degree in any field.
- At least 2 years of experience in customer service, customer support, or a similar role.
- Excellent spoken and written English communication skills.
- Strong interpersonal and problem-solving abilities.
- Comfortable working independently in a remote work environment.
- Willing to work according to US and/or Indian business hours when required.





Preferred Skills

The following qualifications are not mandatory but will be considered an advantage:

- Experience supporting US customers, particularly through voice processes.
- Neutral or American accent.

Why Join Us?

- Permanent work-from-home prospect.
- Work with an international client base and global teams.
- Opportunities for career advancement and professional development.
- Friendly, collaborative, and growth-oriented work culture.

Application Process

If you believe you're a good fit for this role, we'd love to hear from you. Please send your updated resume along with a brief cover letter describing your relevant experience and why you'd like to join our team.

Job Type : Full-Time Location : Remote (Work From Home)

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: Remote

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