We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #Provide supportive guidance to reception team members to foster a collaborative work workplace
Maintain accurate front-office logs, shift reports, and comprehensive records of guest information, bookings, and special requests
Coordinate with housekeeping, maintenance, and other departments to address operational needs and resolve day-to-day issuesRemain flexible and willing to work extended hours or shifts as needed to support hotel operationsAdapt to changing priorities and handle multiple tasks simultaneously with composure
Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field
Previous experience in guest relations, front-office operations, or customer-facing hospitality roles
Experience with hotel management systems or reservation software