We are hiring a Finance & Accounting (F&A;) Operations Manager in Gurgaon to lead all F&A; towers: Procure to Pay (P2P), Order to Cash (O2C) and Record to Report (R2R) , including payroll, project costing and treasury . You will own delivery against SLAs and KPIs, keep month-end and quarter-end close on track, manage statutory and internal audits, and lead governance with global stakeholders. You will also lead and develop a large team and drive transformation and process improvement. The role suits a senior finance leader with 12 to 20 years of experience in core finance and accounting. The salary is up to ₹17 LPA .
Key responsibilities
Delivery and close
- Manage all F&A; towers: P2P, O2C and R2R, including payroll, project costing and treasury
- Make sure month-end and quarter-end close run smoothly
- Supervise sub-processes such as period-end close, book closure, financial analysis and fixed asset record updates
- Keep books of accounts up to date
- Monitor exceptions and resolve them
Audit, governance and controls
- Support statutory and internal audits and GFC compliance, and clear audit observations
- Work with external auditors and consultants on tax audits, transfer pricing audits and regulatory reporting
- Sign off audited financials as part of corporate governance
- Make sure relevant controls are in place and SOX compliance is followed
- Lead governance meetings with the business
Stakeholders and client management
- Manage stakeholders across countries, supporting query resolution and ad hoc reporting
- Hold periodic calls and reviews with the client on SLA and KPI compliance and improvement plans
- Handle escalations and customer floor walks
People and transformation
- Lead, mentor and develop the team through 1:1s, performance discussions and huddles
- Arrange regular training on accounting policy, procedure and customer-specific changes
- Drive transformation and process improvement
- Support business continuity planning (BCP) situations
Required qualifications and experience
- 12 to 20 years of experience in core finance and accounting
- 10 or more years of team handling experience
- Working with quick turnaround deadlines and global stakeholders
- Strong analytical, decision-making, problem-solving and people management skills
- Experience managing SLAs and KPIs, escalations and team performance
- Robust understanding of processes and process improvement
- Exposure to multiple ERP systems
- Excellent spoken and written English with a customer service orientation
- Results-oriented leadership
Preferred qualifications
- CPA, CA or CWA (CMA) qualification
- Six Sigma Green Belt certification
- Experience handling BCP situations
- KT or transition experience
Job details
Role
Support (F&A;) Manager
Location
Gurgaon
Experience
12 to 20 years
Band
BPO 5
Salary
Up to ₹17 LPA
Shift
To be confirmed
Work setup
To be confirmed
Why join
- Own all F&A; towers on a global client account
- Salary of up to ₹17 LPA
- Direct exposure to global stakeholders, auditors and senior leadership