We are hiring for a non-voice customer support role where you will handle email and chat support for international (US-based) clients.

This is a no-calling job, ideal for candidates who prefer working in a structured and low-pressure environment.

Key Responsibilities
Handle customer queries via email and chat
Update data in CRM systems
Follow step-by-step SOPs to resolve issues
Maintain response time and quality standards
Coordinate with internal teams when required

Why This Job is Different
No calling involved
Fixed shift (no rotational stress)
Simple and repetitive work (easy to learn)
Reliable monthly salary

Requirements
Basic English writing skills
Comfortable with night shift (mandatory)
Basic computer knowledge (Google Sheets, Gmail)
Freshers can apply

Preferred (Optional)
Experience in customer support / backend / VA




Familiarity with CRM tools

Important Instruction (READ CAREFULLY)

To apply, include the word “Night VA” in your application.

Job Types: Full time, Fresher, Permanent

Pay: ₹13,500.00 - ₹18,500.00 per month

Advantages:
Commuter assistance
Flexible schedule
Health insurance
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:
Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Language:
English (Required)

Location:
Kolkata, West Bengal (Required)

Shift availability:
Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

📌 Non Voice Night Shift Job Email & Chat Support Executive Us Clients Kolkata
🏢 VATALKS CONSULTING PRIVATE
📍 Kolkata