About the Role
We are looking for a warm, well-spoken and proactive Patient Care Executive to be the first point of contact for our patients. You will manage the front office, help with pre-consultation checkups, and keep appointments running smoothly so every patient has a calm, well-organised experience.

Key Responsibilities
Welcome patients and visitors, register recent patients and update existing records
Manage the front desk, including patient queries, phone calls, WhatsApp messages and walk-ins
Carry out pre-checkups before consultation: height, weight, BMI, blood pressure, pulse, blood glucose (where needed), and record them accurately
Schedule, confirm, reschedule and follow up on appointments, and keep the doctor’s schedule well coordinated
Coordinate between patients, doctors, lab and billing for a smooth patient flow
Send appointment reminders and follow-up calls for review visits
Handle patient concerns and complaints politely, and solve problems on the spot wherever possible
Keep the reception and waiting area organised and patient-friendly




Support billing, documentation and daily reports as required

What We’re Looking For
Excellent communication skills in Malayalam and English (this is a must)
Solid problem-solving ability and a calm, patient-friendly attitude
Smart worker who can multitask and manage a busy front desk
Willing to work a flexible schedule
Basic computer knowledge (MS Office, appointment/billing software)

Qualification
GDA (General Duty Assistant), Diploma/Degree in Hospital Administration, or a related healthcare qualification
Freshers are welcome to apply. Training will be provided.
Experience in hospital/clinic front office is an added advantage

Why Join Us
Work with a specialised diabetes and endocrine care team
Learn and grow in a professional healthcare setting
Supportive team and on-the-job training

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Patient Care Assistant Kesavadasapuram
🏢 AKNA Diabetes and Endocrine Centre
📍 Kesavadasapuram