The roles and responsibilities of a delivery coordinator focus primarily on the function of maintaining regular contact with customers awaiting vehicle delivery
Job Description
Coordinating timely delivery dates with customers in collaboration with the sales; team, finance department and aftersales departments;
Ensuring quality control of vehicles for delivery;
Assessing customer knowledge and priorities to personalize each delivery
Delivering vehicles to customers and completion of the required documentation;
Ensuring customers are comfortable with the features and operation of their current vehicle;
Explaining and demonstrating vehicle features and technologies, focusing on customer comfort level and retention.