Espirit Toyota is looking for a responsible and customer-oriented Delivery In-Charge to manage the complete vehicle delivery process. The candidate will ensure smooth, timely, and hassle-free vehicle deliveries while maintaining high customer satisfaction and following Toyota delivery standards.
Key Responsibilities
Coordinate and manage the end-to-end vehicle delivery process.
Ensure vehicles are properly inspected, cleaned, and ready for delivery.
Verify all vehicle documents, accessories, and delivery checklists.
Coordinate with the Sales, Accounts, Insurance, and Registration teams.
Ensure timely delivery of vehicles as per customer commitments.
Explain vehicle features, functions, controls, and basic operations to customers during delivery.
Ensure customer satisfaction and provide a memorable delivery experience.
Maintain proper delivery records and documentation.
Coordinate vehicle allocation and delivery schedules.
Ensure compliance with Toyota standards and dealership policies.
Handle customer queries and resolve delivery-related issues.
Qualifications & Requirements
Graduate in any discipline.
1–3 years of experience in automobile dealership operations preferred.
Good communication and customer-handling skills.
Basic knowledge of automobiles and vehicle features.
Valuable coordination and time-management abilities.
Basic computer knowledge and MS Office skills.
Ability to manage multiple deliveries and meet deadlines.
Key Skills
Vehicle Delivery Management
Customer Relationship Management
Automobile Knowledge
Team Coordination
Communication Skills
Documentation
Problem Solving
Advantages:
Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Billing Executive Cum Delivery Incharge Sambalpur
🏢 ESPIRIT TOYOTA
📍 Sambalpur
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