Ensure Sales and super active customer experience for the premium customers by following the right Sales

process (Inc. Experiential test drive), explaining all the premium and differentiated features of the vehicle,

pitching of right accessories/customization and ensure customer satisfaction.

Key tasks would be:
Greetings to all customers promptly; provides timely skilled service
Completes Customer Records (on Sales Genie App) promptly and accurately
Provides excellent customer service by listening to customer inquiries and requests, asking questions to

identify needs, resolving customer concerns, and sells additional services when appropriate
Follows the Sales Process defined while interacting with customers (Hi5, SANKALP2.0)
Sellsaccessories/customizationbyunderstandingtheneedofcustomerandpitchingappropriately
sells Insurance and Finance products
Uses all digital aids effectively in customer interaction to drive a superior customer experience (7”,10”tab,

BSH, TDAA,



Sales Genie)
Is accurate and timely in completing paperwork and assigned tasks
Delivers vehicles to customers in a positive and memorable way
Identifies repeat customers and treats them accordingly
Calculates and tracks progress of sales and prospect goals and sales deals
Maintainscomposureandcourtesyindealingwithcustomersandfellowemployees
Maintains an effective customer on system that encourages new, repeat, and referral business and

contributes to customer satisfaction
Keeps up to date on Mahindra products and competitor products- Tracks competition performance for his assigned territory

Job Types : Full time, Permanent

Pay: ₹9,118.96 - ₹46,141.14 per month

Perks :
Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

📌 Sales Consultnat Automobile Andheri East
🏢 NBS INTERNATION
📍 Andheri East