Field Service Manager - Rental Division (Nadiad)

Field Service Manager - Rental Division (Nadiad)

12 Nov
|
Tirth Hygiene Technology
|
Nadiad

12 Nov

Tirth Hygiene Technology

Nadiad

Cleanland is a specialized manufacturer of road and industrial sweeping machines and operates as the hygiene division of Shaktiman (Tirth Agro Technology Pvt. Ltd.), a leading agricultural machinery brand in India and more than 70 countries.

With experience in manufacturing and maintaining over 400 machines, Cleanland delivers high-efficiency cleaning solutions for roads, industrial sites, ports, mining and construction areas, public spaces, and large facilities.

The company has built a strong reputation over the past decade for quality products, ethical practices, and reliable service. Guided by the principles of Swachh Bharat Abhiyan and Make in India, Cleanland focuses on sustainable, locally manufactured hygiene solutions.

Location: Nadiad/ Gujarat

Budgeted CTC: ₹07 LPA

ROLE: We are looking for a technically sound and service-oriented Field Service Manager to coordinate service operations for road sweeping machines deployed at approximately 50 customer locations across India. The candidate will be based at our Nadiad plant and will manage an existing team of 10+ field technicians deployed across various locations. The primary responsibility is to ensure maximum machine availability by providing technical guidance, monitoring breakdowns, coordinating repairs and ensuring timely resolution of service issues. The candidate may be required to travel to customer sites personally when field technicians are unable to resolve critical breakdowns.

KEY RESPONSIBILITIES:

- Oversee and coordinate service operations for road sweeping machines deployed at approximately 50 sites across India.
- Manage and coordinate an existing team of 10+ field technicians, providing technical guidance, training and support.
- Coordinate day-to-day maintenance,



troubleshooting and repairs through field technicians.
- Monitor machine breakdowns and ensure timely resolution of service issues.
- Provide technical support to technicians for difficult or recurring breakdowns.
- Take ownership of critical breakdowns and personally visit customer sites when required to diagnose issues and supervise repairs.
- Coordinate with customers and site teams to ensure machine availability and customer satisfaction.
- Maintain service records, breakdown history and equipment performance records.
- Monitor machine downtime and follow up with technicians until machines are restored to operation.
- Handle service-related administrative activities, including preparation of quotations, expense sheets, payment follow-up and other service documentation.

LOOKING FOR:

- Diploma / B.E. in Mechanical, Automobile or Electrical Engineering or a related discipline.
- 5–7 years of relevant hands-on field service experience.
- Experience in field service / after-sales service of machinery or vehicles.
- Practical understanding of hydraulic, pneumatic, mechanical and electrical systems.
- Solid troubleshooting and problem-solving ability.
- Experience managing and guiding field technicians.
- Ability to communicate effectively with customers and internal teams.
- Willingness to relocate to Nadiad, Gujarat.
- Willingness to travel to customer sites across India when required.
- Strong ownership and a "get the machine running" attitude.

Experience in construction equipment, mining equipment, material handling equipment, road equipment, industrial cleaning equipment, commercial vehicles or other heavy machinery will be preferred.

Pay: ₹600,000.00 - ₹700,000.00 per year

Benefits:

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Field Service Manager - Rental Division (Nadiad)
🏢 Tirth Hygiene Technology
📍 Nadiad

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