A hotel laundry manager oversees all laundry operations, ensuring high-quality service, efficient workflow, staff management, and proper maintenance of equipment.Core Responsibilities

Operational Management: The laundry manager supervises the daily operations of the laundry department, including washing, drying, ironing, folding, and distributing linens, uniforms, and guest laundry. They ensure that all items meet cleanliness and presentation standards and are delivered on time to support guest satisfaction and hotel operations .
Staff Management: They recruit, train, schedule, and supervise laundry staff, including attendants, machine operators, and supervisors. This includes providing ongoing coaching, performance evaluations, and maintaining team morale while optimizing productivity.
Equipment and Facility Maintenance: The manager oversees the maintenance and repair of laundry machinery, such as washers, dryers, ironers, and folders, ensuring minimal downtime. They coordinate with the engineering or maintenance department for preventive maintenance and troubleshooting.
Quality Control: Implementing and monitoring standard operating procedures (SOPs) ensures that all laundry processes maintain high standards of hygiene, cleanliness, and presentation. Regular inspections are conducted to identify and resolve issues in the laundry workflow.
Inventory and Supply Management: The manager monitors and manages inventory of linens, uniforms, detergents, chemicals, and other laundry supplies. They coordinate with purchasing departments to maintain adequate stock and forecast future needs to prevent shortages .
Budget and Cost Management: Developing and managing the laundry department budget is a key responsibility.



This includes tracking expenses, analyzing variances, implementing cost-saving measures, and ensuring efficient use of resources without compromising quality .
Compliance and Safety: Ensuring adherence to health, safety, and environmental regulations is critical. The manager enforces safety protocols, proper handling of chemicals, and compliance with industry standards.
Interdepartmental Coordination: The laundry manager collaborates with housekeeping, food and beverage, and other hotel departments to meet operational needs, schedule laundry services, and address guest requests or concerns hospitality.
Innovation and Efficiency: They may develop new methods to improve laundry efficiency, introduce additional services such as dry cleaning, and implement technical advancements in laundry operations.

Skills Required

- Strong leadership and organizational skills
- Knowledge of laundry equipment and processes
- Ability to work under pressure in a fast-paced environment
- Effective communication and coordination with other departments
- Budgeting and cost-control expertise
- Attention to detail and commitment to quality service

A hotel laundry manager plays a pivotal role in maintaining operational efficiency, guest satisfaction, and the overall reputation of the hotel by ensuring that all laundry services are delivered to the highest standards

Pay: ₹50,000.00 - ₹60,000.00 per month

Perks:

- Health insurance
- Provident Fund

Ability to commute/relocate:

- Shillong, Meghalaya 793019: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

- Laundry Supervisor: 5 years (Required)

Work Location: In person

📌 Hotel Laundry Manager (Shillong)
🏢 Udaan consultant
📍 Shillong