Job Description – Café Captain

Position: Café Captain

Department: Food & Beverage / Operations

Job Summary:

We are looking for a confident, customer-oriented and experienced Café Captain to manage daily café operations and ensure excellent guest service. The ideal candidate should have good communication skills, strong hospitality knowledge and the ability to lead and coordinate the service team.

Key Responsibilities:

- Supervise daily café operations and ensure smooth service.
- Welcome guests, assist with seating and ensure a pleasant dining experience.
- Take orders, coordinate with the kitchen and ensure timely food and beverage service.
- Manage guest queries, feedback and complaints professionally.
- Guide and supervise stewards and service associates.
- Ensure proper table setup, cleanliness and hygiene standards.
- Maintain service quality and follow café SOPs.
- Handle billing, POS operations and cash transactions when required.




- Coordinate with the kitchen and management team for smooth operations.
- Monitor staff grooming, punctuality and discipline.

Requirements:

- 1–3 years of experience in a café, QSR or casual dining restaurant.
- Valuable communication and interpersonal skills.
- Strong customer service and team-handling abilities.
- Knowledge of POS systems and basic billing procedures.
- Presentable personality with a positive attitude.
- Ability to work in shifts, including weekends and holidays.
- Candidates with café or premium QSR experience will be preferred.

Preferred Background: Café, QSR, Casual Dining or Premium Hospitality.

Location: As per requirement.

Salary: As per experience and company standards.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Captain ( Cafe) (Mumbai)
🏢 Binge Consulting
📍 Mumbai