Job Description – IT Support Executive

Location: Chennai
Experience: 1- 3 Years
Employment Type: Full-Time

Job Summary

We are looking for an IT Support Executive to manage desktop support, network troubleshooting, IT infrastructure and technical assistance across office, pharmacy and healthcare operations.

Key Responsibilities

- Install, configure and troubleshoot desktops, laptops, Windows OS and business applications.
- Provide L1/L2 technical support to employees through onsite and remote support.
- Manage email creation, user accounts, system setup and access management for new joiners and exits.
- Troubleshoot printers, scanners, barcode printers, biometric devices and POS systems.
- Maintain LAN, Wi-Fi, routers, switches, internet connectivity and basic firewall settings.
- Monitor UPS systems and coordinate with vendors for maintenance and repairs.
- Maintain IT asset registers, software licences, AMC and warranty records.
- Perform antivirus updates,



system patches and scheduled data backups.
- Maintain IT documentation and ensure timely resolution of support tickets.

Required Skills

- Degree or Diploma in Computer Science / IT or a related field.
- 1- 3 years of experience in IT support or network administration.
- Knowledge of Windows OS, hardware troubleshooting and networking.
- Hands-on experience with LAN, Wi-Fi, routers, switches and remote support tools.
- Good communication and problem-solving skills.

Preferred: Healthcare, pharmacy or diagnostic industry experience.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:

- Provident Fund

Application Question(s):

- What is your overall year of experience ?
- What is your current salary ?
- What is your expected Salary?
- Are you immediate joiner?
- Are you fine rotational shift?

Work Location: In person

📌 Desktop & Network Support Engineer (Chennai)
🏢 HealthWatch TeleDiagnostics
📍 Chennai