Track Lead (Support & Operations) (Noida)

Track Lead (Support & Operations) (Noida)

12 Nov
|
HCLTech
|
Noida

12 Nov

HCLTech

Noida

Job Summary

Enterprise Storage Engineering

L3 Engineer | JD STO-L3 | Positions 5

Experience 10-17 years | HCL Deutsche Bank account

HCL band 3.1 or 3.2 subject to discussion and final role mapping.

Role purpose

Own assigned storage engineering designs, firmware certification and complex remediation. Develop reusable automation and implement improvements across storage, host and virtualization dependencies.

Key Responsibilities

Key responsibilities

- Design storage lifecycle, access, capacity and resilience patterns for assigned products against workload requirements.
- Define firmware/software certification tests, compatibility checks, rollout criteria and supported recovery or vendor-assisted back-out plans.
- Resolve complex latency, pathing, replication and availability failures through cross-layer analysis and implemented changes.
- Develop and review reusable API/CLI automation with idempotency, validation, logging and controlled execution.
- Lead failover/failback and recovery validation with host/application owners and close gaps identified by testing.
- Review designs/code, mentor engineers and own technical readiness and vendor defect resolution through verified implementation.

Skill Requirements

Essential skills and experience

- 10-17 years of relevant experience with deep engineering expertise in assigned enterprise storage products.
- Robust storage architecture, interoperability,



performance and resilience knowledge for relevant protocols and workloads.
- Evidence of firmware lifecycle design, complex incident remediation and tested failover/recovery.
- Advanced automation, supported APIs/CLIs, Git and ability to implement fixes across storage/OS/virtualization boundaries.

Tools and technology expertise

- Primary platform depth in one assigned family: NetApp ONTAP; Dell PowerMax/VMAX with Unisphere/SYMCLI; Pure Storage FlashArray/Purity; or Dell ECS object storage.
- Platform-specific tooling: ONTAP CLI/REST API, SYMCLI or supported Dell interfaces, Pure REST API/CLI, or ECS S3/API. Require only the tools applicable to the primary family.
- Automation and host validation: Python or Shell, Git, Ansible where supported, SAN/NAS protocols and relevant host multipathing/replication diagnostics.

Preferred expertise

- A second primary storage family; SnapMirror or SRDF where relevant; vendor firmware certification; Data Domain in an assigned data-protection lane.

Expected engineering outputs

- A certified storage lifecycle or resilience design with implemented automation.
- A resolved cross-layer performance/availability issue supported by test evidence.

Own testing, approved implementation and validation. Follow access/change controls and protect credentials and production data.

Must Have Skill

Backup & Storage Tool - Others

Good to Have Skill

Other Requirements

NA

📌 Track Lead (Support & Operations) (Noida)
🏢 HCLTech
📍 Noida

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