Job Summary The Service Engineer is responsible for installing, commissioning, maintaining and repairing Modtech machines at customer sites, and for providing timely technical support so that customers get maximum machine uptime and are satisfied with our service. Key Responsibilities Install and commission machines at customer sites as per the installation checklist and drawings. Diagnose and repair mechanical, electrical, pneumatic and hydraulic faults in machines. Attend breakdown calls promptly, by phone, remote support or site visit, and resolve them within agreed timelines. Carry out preventive maintenance visits and scheduled servicing as per the service plan. Train customer operators and maintenance staff on safe and correct machine operation and basic maintenance. Recommend and arrange spare parts, and maintain records of parts replaced. Prepare a service report and get customer sign-off after every visit. Coordinate with the Service, Production, Design and Sales teams and give feedback on recurring failures for product improvement. Follow all company and customer-site safety rules and use PPE at all times. Record warranty and AMC (Annual Maintenance Contract) details correctly, and support the team in collections and service closure. Submit travel and expense claims on time with proper documentation. Qualification and Experience Diploma or B.E./B.Tech in Mechanical, Electrical, Electronics, Mechatronics or a related field.



ITI with relevant experience may also be considered. 2-5 years of experience in machine servicing, maintenance or commissioning (freshers with a solid technical base may be considered for a junior role). Skills Required Good knowledge of mechanical systems, motors, gearboxes, bearings, pneumatics and hydraulics. Ability to read electrical, pneumatic and mechanical drawings. Basic knowledge of PLC, VFD, sensors and control panels (preferred). Strong troubleshooting and problem-solving skills. Good communication skills in Gujarati, Hindi and basic English. Able to use tools, measuring instruments and a laptop/mobile for reports. Customer-friendly attitude and ownership of the issue until it is closed. Page 1 Modtech Machines Private Limited | Job Description - Service EngineerOther Requirements Willing to travel across Gujarat and other states, and to work on-site, including occasional Sundays and holidays when needed. Valid two-wheeler licence (preferred). Compensation and Benefits Salary as per company norms and experience. PF and ESIC as applicable, plus TA/DA for site visits. Key Performance Indicators (KPIs) Response time and breakdown resolution time. Number of repeat complaints. Preventive maintenance schedule completion. Customer satisfaction and feedback. Timely and accurate service reports.

Pay: ₹20,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Service Engineer (Moraiya)
🏢 Believe Skills Solutions
📍 Moraiya