- Handle incoming customer calls.
- Respond to customer queries via WhatsApp.
- Assist customers with product enquiries and orders.
- Provide order status and tracking updates.
- Share estimated delivery information.
- Assist customers who contact us through Instagram and other social media platforms.
- Follow up with customers
What We're Looking For:
- Good communication skills.
- Friendly and polite approach.
- Positive computer and WhatsApp knowledge.
- Ability to handle customer queries patiently.
- Fluency in Malayalam & English and conversational in Hindi is a must