Job Summary

We are looking for a proactive and target-driven Process Executive - Business Development to identify prospective customers, generate leads, understand client requirements, present relevant IT solutions, and convert opportunities into business. This is an in-house role focused on customer outreach through cold calling, LinkedIn, social media, email, and other online platforms. The ideal candidate should have solid communication and follow-up skills, confidence in engaging new customers, and a commitment to achieving sales targets.

Key Responsibilities

· Identify and research prospective customers and businesses through online sources, business directories, LinkedIn, and other platforms.

· Generate qualified leads through cold calling, LinkedIn outreach, social media, email, and other online channels.

· Reach out to potential customers, introduce the company and its solutions, and build interest in the services offered.

· Communicate with prospects to understand their business needs, IT requirements, challenges, budgets, and timelines.

· Recommend suitable products and services based on customer requirements, coordinating with technical or pre-sales teams when necessary.

· Prepare and share proposals, quotations, presentations, and other sales materials with support from internal teams.

· Follow up on leads, respond to enquiries, handle objections professionally, and negotiate within company guidelines.

· Convert qualified leads into customers and work toward assigned lead-generation, conversion, and revenue targets.

· Maintain accurate customer details, call records, lead status, follow-up dates, and opportunity information in the CRM system.

· Track the sales pipeline and prepare daily, weekly, and monthly reports on outreach, leads, meetings, and closures.





· Build professional relationships with prospects and maintain the confidentiality of customer and company information.

Required Skills and Qualifications

· Any Degree from a recognised institution.

· Minimum 3 years of professional experience, including at least 2 years in the IT sector.

· Experience in lead generation, cold calling, B2B sales, customer acquisition, or business development is preferred.

· Basic understanding of IT services, software solutions, infrastructure, or technology products; willingness to learn is essential.

· Strong verbal and written communication skills in English, Hindi, and Tamil.

· Confidence in customer outreach through phone calls, email, LinkedIn, social media, and other online platforms.

· Ability to ask the right questions, understand customer requirements, explain business value, and move opportunities toward closure.

· Working knowledge of MS Office, especially Excel and Word, email communication, and CRM/customer database tools.

· Good presentation, follow-up, negotiation, organization, and time-management skills.

· Self-motivated, target-driven, professional, and able to work effectively as part of a team.

Work Environment and Additional Requirements

· This is an in-house, office-based position at Kochi, Kerala; regular field travel is not part of the role.

· Comfortable making outbound calls and conducting regular online outreach to prospective customers.

· Able to manage multiple leads, maintain consistent follow-ups, and work toward measurable targets.

· Professional, punctual, customer-focused, detail-oriented, and able to handle multiple tasks responsibly.

· Candidates may be required to undergo an interview, practical assessment, and background verification.

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience:

- total work: 3 years (Required)
- IT industry: 2 years (Required)

Language:

- English (Required)
- Hindi (Required)
- Tamil (Required)

Work Location: In person

📌 Process Executive - IT Industry (Edappally)
🏢 Tristar Logistics
📍 Edappally