About the client:

Join the Mumbai-based technology hub of a global insurance powerhouse, where innovation meets the stability of a leading international group. This captive IT organization serves as a critical engine for the group’s worldwide digital transformation, leveraging a startup-inspired mindset to build complex, customer-centric insurance solutions. We are currently facilitating the search for high-caliber talent to join this inclusive, performance-driven environment that offers structured career roadmaps, bespoke professional development, and the opportunity to impact a global value chain.

Designation : Business Analyst, Developer, Architect, & Support - Open Text Suite

Requirements

- ROLE SUMMARYCross-functional Open Text professionals (BA, Developer, Architect, Support) to design, build, deploy, and maintain ECM/DAM solutions across the Open Text ecosystem.

- KEY RESPONSIBILITIES BY ROLE

- Business Analyst:



Gather ECM requirements, map workflows/taxonomies, author functional specs, and lead UAT/user training.

- Open Text Developer: Build solutions on Content Suite/Server, xECM, and App Works; develop Oscript, Web Reports, REST APIs, and integrations (SAP, Salesforce).

- Open Text Architect: Design high-availability cloud/on-prem ECM architectures, define migration/upgrade roadmaps, and enforce technical governance.

- Support Engineer (L2/L3): Resolve SLA incidents, conduct health checks/patching, and liaise with Open Text vendor support for root-cause analysis.

Perks

- CORE COMPETENCIES & QUALIFICATIONS

- Open Text Stack: Content Suite/Server, Extended ECM (xECM), App Works, OTDS, Archive Center, Brava!, OTMM

📌 Developer/Support/Analyst/Architect - OpenText // Mumbai (India)
🏢 2COMs
📍 India