Customer Service Representative (India)

Customer Service Representative (India)

12 Nov
|
LIVEC STAFFING SERVICES PRIVATE
|
India

12 Nov

LIVEC STAFFING SERVICES PRIVATE

India

Job Title: International Voice Support Executive

Work Type: Full time

Shift: 24×7 Rotational (including night shifts and weekends)

Key Responsibilities:

• Handle inbound and outbound international customer calls professionally.

• Resolve customer issues efficiently while maintaining high satisfaction.

• Communicate clearly and confidently in English across different accents and cultures.

• Document customer interactions accurately in the CRM system.

• Adhere to process guidelines, SLAs, and quality standards.

• Collaborate with internal teams to ensure prompt resolution of escalated issues.

Required Expertise & Skills:

• Minimum 1 year of proven experience in International Voice Support (mandatory).

• Excellent verbal and written communication skills in English.

• Ability to adapt to changing shifts and work in a 24×7 rotational environment.

📌 Customer Service Representative (India)
🏢 LIVEC STAFFING SERVICES PRIVATE
📍 India

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