Job Description:
Description/Overview:
Commercial Engineering & AI (CEAI) partners closely with stakeholders to accelerate the transformation of commercial business into a frontier organization. We bring together AI native engineering, contemporary platforms, and deep commercial insight to reimagine how work gets done, at scale and with impact. Our mission is to unlock new ways of operating through intelligent systems while creating the conditions for our teams to do the most meaningful work of their careers. If you're excited to build, experiment, and shape the future of commercial execution with AI at the core, we invite you to apply.

We are looking for a Contract UX Researcher to guide innovations in Commercial Sales Experiences. You will shape both product strategy and experience design for new AI and agentic experiences through a combination of generative and evaluative research. Working collaboratively with design, product, and business partners, you will combine qualitative and quantitative data to drive evidenced based decisions, and to represent the voice of the user. You will work with and receive mentorship from supervising Senior/Principal UX Researchers. This is a unique opportunity to grow in your career during this period of transformation. Join us and help reinvent the future of the commercial business experience in this exciting era.

Responsibilities:
Plan and execute mixed-method research across the product lifecycle, from problem definition through solution validation and launch, that drive evidence into product decisions.
Identify target customers, needs, journeys, and market trends.
Synthesize qualitative and quantitative data, as well as external research findings, into actionable insights.
Communicate customer stories effectively, to influence diverse stakeholders and overall product direction.
Collaborate with others for cross-disciplinary research efforts resulting in strong product outcomes.




Embed accessibility, privacy, security, and inclusion throughout research.
Experiment with AI solutions to accelerate your own work and share learnings across the UX research team.

Job qualifications: Basic / Preferred
Required/minimum qualifications
Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years User Experience Research experience OR equivalent experience
OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years user experience research experience OR equivalent experience.
Additional or preferred qualifications
Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years user experience research experience
OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years user experience research experience.
1+ year(s) relevant domain experience within technology sector.
1+ year(s) experience in research methods impacting both product direction and detailed experience design.

📌 Product Designer 2 (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India