- Troubleshooting & Technical Support: Diagnosing and resolving hardware, software, and networking issues to ensure smooth operations.
- Installation & Configuration: Setting up and configuring desktops, applications, and peripherals like printers and scanners.
- User Assistance: Providing technical guidance to employees and helping them navigate software and hardware challenges.
- Operating System: Installing operating systems such as Windows 10 and Windows 11.
- Office 365: Having good knowledge and skills in Microsoft Office 365.
- Server Knowledge: Having valuable knowledge of ADS, DNS, and DHCP.
- MOM Reports: Preparing daily, weekly, and monthly reports.
- Hardening: Enabling and disabling services in BIOS and Windows.
- User Creation: Creating local user accounts and resetting user passwords.

Skills: BIOS Configuration, DNS & DHCP Configuration, LAN & WAN Networking, Printer & Scanner Installation, User Account Creation & Password Reset, Windows Hardening

Experience: 1.00-10.00 Years

📌 Desktop Support Engineer (Hyderabad)
🏢 Teamlease Digital Private
📍 Hyderabad