Role:

- HR Operations Associate German Language Support

Must have skill:

- Proficient in German Speaking and Writing (B2/C1+ Level)

Positive to have skill:

- HRO Skill Hire to Retire,
- Should be comfortable with 24/7 flexible shift timings including night and rotational shifts.

Role Summary:

- We are seeking HR Operations Associates to support endtoend HiretoRetire (H2R) processes for a global client.
- The role involves delivering Tier1 HR Helpdesk services, executing H2R transactions, and partnering with global HR teams.
- German language fluency is mandatory.

Requirement location: Whitefield, Bangalore, India

Key Responsibilities:

A. HR Helpdesk & Advisory (Tier1)

- Handle HR queries related to Compensation, Benefits, Payroll, L&D;, Timekeeping, Workday transactions, Recruiting, and Performance Management.
- Provide voice and nonvoice support in German and English.
- Manage and resolve tickets across multiple HR queues.
- Support hightouch cases such as pay-out, health and wellness related support.

B. Hire-to-Retire Transactional Activities

- Process Workday HCM updates across the employee lifecycle.




- Support onboarding activities including document verification and background checks.
- Coordinate offboarding workflows including exit documentation.

C. Learning and Development

- familiarity with end-to-end workflows within learning administration
- Is able to co-ordinate and calibrate with different stakeholders
- Ensures managing vendor co-ordination, invoicing and learning event administration

D. Data & Quality

- Maintain SLA, TAT, and quality standards.
- Ensure PII protection and data confidentiality.
- Utilize ServiceNow, dashboards, and knowledge bases.

E. Continuous Improvement

- Identify process gaps and suggest improvements.
- Participate in training, calibrations, and governance reviews.

Required Skills & Qualifications:

- Fluency in German (B2/C1+).
- Bachelor's degree in HR, Business, Commerce, or related fields.
- 1–5 years of HR Shared Services experience.
- Hands-on experience with HR systems such as Workday, ServiceNow, or SuccessFactors.

📌 German Language Expert (Bengaluru)
🏢 ENRICH AND ENLIGHT BUSINESS CONSULTING PRIVATE
📍 Bengaluru