We are looking for an Electronic Banking Support Executive with experience in Corporate Internet Banking or Retail Internet Banking. The candidate should have good communication skills, Excel knowledge, and prior experience in outbound calling.
Key Responsibilities
- Handle outbound calls to customers regarding internet banking services and related queries.
- Assist customers with Corporate Internet Banking or Retail Internet Banking services.
- Provide basic information and support to customers regarding banking-related processes.
- Maintain customer details, call records, and reports using MS Excel.
- Follow up with customers and ensure timely resolution of queries.
- Coordinate with internal teams whenever required.
Required Skills
- 6 months to 1 year of relevant experience.
- Experience in Corporate Internet Banking or Retail Internet Banking.
- Prior outbound calling experience.
- Good verbal and written communication skills.
- Basic to good knowledge of MS Excel.
- Customer-handling and problem-solving skills.
Key Requirements
- Candidates must be based in Mumbai only.
- Work from Office is mandatory.
- Current CTC should be up to ₹3 LPA.
📌 Electronic Banking Support Executive (Mumbai)
🏢 Byzan Systems Private
📍 Mumbai
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