URGENT HIRING | COGNIZANT – FRAUD OPERATIONS TL

Location: Hyderabad

Position: Team Leader – Fraud Operations

Total Experience: 5+ Years

Team Leader Experience: Minimum 1 Year on Paper

Work Mode: Work From Office

Shift: US Shift

Notice Period: Immediate Joiners Preferred

Key Responsibilities:

Manage day-to-day Fraud Operations activities.

Handle Card Fraud and Merchant Fraud investigations.

Monitor debit/credit card fraudulent transactions.

Manage Card-Level Fraud Detection and Transaction Monitoring.

Conduct fraud investigations and risk assessments.

Handle escalations and ensure timely resolution.

Drive team performance, productivity and quality.

Monitor SLA, KPI and process compliance.

Conduct team meetings, performance reviews and provide feedback.

Ensure adherence to banking policies and procedures.

Mandatory Skills:





Minimum 5 years of experience in Banking / Fraud Operations.

At least 1 year of Team Leader experience on paper (mandatory).

Hands-on experience in Card Fraud Investigation.

Card-Level Fraud Detection.

Card and Merchant Fraud Detection.

Merchant Risk Assessment.

Debit/Credit Card Fraud Operations.

Good understanding of Visa / Mastercard transactions.

Solid team management and communication skills.

Eligibility Criteria:

5+ years overall experience.

Minimum 1 year of documented Team Leader experience.

Relevant Banking / Card Fraud experience is mandatory.

Interested candidates can share their updated CV.

📌 FRAUD TL (Secunderabad)
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Secunderabad