Description The Director, Delivery DevOps owns the delivery DevOps strategy, standards, and execution across all Sapiens projects for Life and P&C; projects globally. The role builds and leads a global distributed DevOps organization spanning DevOps Architects and Engineers, and drives enterprise-wide standardization of SDLC/ALM automation, CI/CD pipelines, infrastructure-as-code and container orchestration for project delivery. The role combines deep technical credibility in DevOps engineering with strategic leadership: toolchain governance, incident and production-support discipline, security and compliance in the delivery pipeline, and AI-augmented DevOps practices, all in close partnership with Engineering, Architecture, Security, and Product DevOps leadership across a multi-national organization.

Key Responsibilities
▪ Define and own the global DevOps strategy, standards, and multi-year roadmap across all Sapiens projects for Life and P&C; projects globally. ▪ Build, lead, and scale a distributed, multi-national DevOps organization — DevOps Architects, Engineers, and Site Reliability specialists — supporting internal and external customers. ▪ Own the design, governance, and continuous improvement of automated SDLC/ALM solutions across the global project portfolio. ▪ Set enterprise-wide standards and governance for CI/CD pipeline design and implementation, including project delivery pipeline architecture, pipeline development, and equivalent modern CI/CD platforms. ▪ Own development infrastructure automation and management strategy, including Infrastructure-as-Code and Configuration-as-Code (IaC/CCA) practices across tools such as Terraform, Ansible, or SaltStack. ▪ Drive enterprise cloud infrastructure and architecture strategy, including container orchestration and management (e.g., Docker, Kubernetes) across on-prem, hybrid, and multi-cloud environments. ▪ Own global incident and production-support governance, driving structured troubleshooting, root-cause analysis, and preventive/corrective action across projects. ▪ Evaluate, select, and govern the adoption of new DevOps technologies and tools, ensuring reuse, standardization, and consistency across globally distributed teams. ▪ Define and reinforce enterprise DevSecOps standards, embedding security, compliance, and data-privacy requirements into pipelines and infrastructure automation. ▪ Define and govern enterprise-wide adoption of AI-augmented DevOps and SRE practices, including AI-assisted pipeline authoring, anomaly detection, and incident triage. ▪ Own budget, staffing, org design, and vendor/tooling decisions for the global DevOps function, optimizing cost, coverage, and the onshore/offshore delivery mix. ▪ Build organizational capability through hiring, mentoring,



career development, and succession planning for DevOps Architects, Engineers, and emerging leaders. ▪ Own executive-level reporting on DevOps health, automation maturity, incident trends, and infrastructure risk across the global portfolio. ▪ Maintain comprehensive technical documentation standards and drive knowledge-sharing practices across a multi-national, multi-project DevOps organization. Must Have Skills & Qualifications Experience & Background ▪ 15+ years of experience in DevOps, infrastructure, or platform engineering, including 5+ years in a Director, Senior Manager, or Head of DevOps capacity leading global, multi-national teams. ▪ Proven track record owning DevOps strategy and standards across multiple concurrent projects, or business units at enterprise scale. ▪ Experience leading distributed, multi-national DevOps teams facing both internal and external customers. ▪ Demonstrated experience partnering with senior Engineering, Architecture, Security, and Product DevOps leadership on toolchain strategy, infrastructure investment, and technology adoption decisions. Technical & Functional Skills ▪ Deep knowledge and understanding of SDLC/ALM architecture and processes, and proven experience governing them across multiple projects and teams. ▪ Strong expertise in Continuous Delivery/Deployment and Continuous Integration (CI/CD) solution design, development, and implementation at enterprise scale. ▪ Excellent knowledge of Jenkins internals and pipeline development with Groovy, or equivalent enterprise CI/CD platform expertise, with the ability to set standards across a global organization. ▪ Strong experience with high-level procedural/OO languages and scripting languages used in DevOps automation and tooling. ▪ Strong experience with Infrastructure-as-Code/Configuration-as-Code (IaC/CCA) solutions such as Terraform, Ansible, or SaltStack, and driving their adoption across teams. ▪ Strong experience with containers and container orchestration/management tools (e.g., Docker, Kubernetes) at enterprise scale. ▪ Expertise in cloud infrastructure and architecture across major providers (preferably Microsoft Azure), including multi-cloud and hybrid strategies. ▪ Ability to set organization-wide standards for root-cause analysis and preventive action.



AI-Related Expectations ▪ Define and drive the enterprise strategy for AI-augmented DevOps and SRE practices, including AI-assisted pipeline authoring, infrastructure-as-code generation, anomaly detection, and incident triage. ▪ Establish governance, review discipline, and usage guardrails for AI-assisted outputs across the global DevOps organization. ▪ Champion AI literacy and capability-building across DevOps leadership and teams while ensuring human validation, security review, and correctness remain non-negotiable. ▪ Ensure AI adoption within DevOps follows approved privacy, security, and responsible-AI guidelines across all geographies. Cloud & Infrastructure Awareness ▪ Deep, strategic understanding of cloud-hosted and SaaS delivery models, environment strategy, and release cadence, and their implications for infrastructure and pipeline design. ▪ Ability to guide global teams on multi-environment strategy (Dev, Test, UAT, Production) and configuration-driven, environment-specific automation. ▪ Awareness of how distributed, containerized, and elastic environments shape scalability, observability, and infrastructure risk at scale. Communication & Leadership ▪ Excellent communication skills and a strong team-player orientation, with the ability to work effectively in a multi-national team facing internal and external customers. ▪ Strong people-leadership capability, including building high-performing global DevOps teams, mentoring senior engineers and architects, and developing future DevOps leaders. ▪ Excellent written and spoken English, with the ability to communicate DevOps strategy, risk, and progress clearly to senior leadership and stakeholders. ▪ Demonstrated change-management experience, with the ability to align diverse global stakeholders around shared DevOps standards and practices. Personal Attributes ▪ Strong technical foundation and technological drive, with the credibility to engage hands-on when needed. ▪ Strong self-learner with the ability to adopt and succeed in a fast, dynamic, and evolving technology environment. ▪ Strategic thinker with strong ownership and accountability for global DevOps outcomes and infrastructure health. ▪ Cooperative leader who builds trust across geographies, functions, and levels of seniority. Preferred / Good to Have ▪ Experience implementing and integrating new technologies across a large, distributed engineering organization. ▪ Cloud, Kubernetes, or DevOps-related certifications (e.g., AWS/Azure/GCP, CKA, or equivalent). ▪ Experience establishing or scaling global DevOps Centers of Excellence. ▪ Exposure to enterprise, regulated, or insurance-technology environments. ▪ Willingness to travel and support global stakeholders and teams across time zones as required.

📌 Director Delivery Devops (India)
🏢 Sapiens
📍 India