12 Nov
|
INDHEAL
|
Bengaluru
Experience:
0–2 years
Education:
Any degree
Location:
7th floor, Qube Software Park, 133/2, IncuSpaze, Outer Ring Rd, behind Embassy TechVillage, Bhoganhalli, Bengaluru, Karnataka 560103 Employment Type: Full time This role is for AyurCall, an online Ayurveda e-commerce platform by INDHEAL Solutions Pvt. Ltd. Role Objective Responsible for providing end-to-end customer support, ensuring a positive customer experience across calls, WhatsApp, and support tickets.
Key Responsibilities
• Handle WhatsApp inquiries and respond promptly to customer messages.
• Call customers after delivery to collect feedback and resolve any issues.
• Manage and resolve help desk/support tickets efficiently. Skills & Qualifications
• Fluent in any two languages: English and Kannada/Hindi.
• Basic computer knowledge.
• Positive attitude and customer-first mindset.
• Ability to handle calls and chats with empathy and clarity.
📌 Customer Support Executive (Bengaluru)
🏢 INDHEAL
📍 Bengaluru