12 Nov
|
BIITECH
|
Gurugram
German Language (P4) – Customer Service Senior Analyst role with the client name removed: Key Job Details
• Job Requisition (JR) Number: AIOC-S01670449.
• Career Level: Level 10 (CL10 – Senior/ Junior Analyst).
•
Location:
Gurgaon (Gurugram), India.
• Compensation: INR 10–20 LPA (approximately INR 83,333–166,667 per month). Junior salary 15LPA
• Notice Period: Up to 30 days. Eligibility & Core Requirements
• Language Proficiency: Mandatory P4 level in German, which typically corresponds to advanced professional fluency (C1/C2 equivalent) and must be verified via an official language assessment.
•
Experience:
5 to 8 years of relevant experience in customer service and language translation.
•
Education:
Any graduate degree. Role Expectations
• End-to-End Customer Support: Handle customer inquiries, troubleshoot issues, and provide support across pre-purchase, purchase, and post-purchase stages in German.
• Autonomy & Problem Solving: Solve complex problems independently with minimal supervision on daily tasks and moderate guidance on new assignments.
• Collaboration & Leadership: Work daily with internal peers, communicate occasionally with external stakeholders or management, and potentially oversee a small team or workstream.
• Work Schedule: Must be versatile with rotational shifts.
📌 German Translator (Gurugram)
🏢 BIITECH
📍 Gurugram