Hiring: Branch Operations Manager (Bank / NBFC)

Location:
Junagadh, Gujarat We are seeking a detail-oriented and proactive Branch Operations Manager to oversee end-to-end branch operations, administration, customer service, and vendor management. The ideal candidate will ensure seamless loan disbursements, strict compliance, timely payment tracking, and active support for cross-selling financial products.

Key Responsibilities
Loan & Disbursement Operations: Manage end-to-end disbursement processes, ensuring 100% accuracy in documentation, KYC verification, and regulatory compliance. Customer Service & SR Monitoring: Oversee after-sales customer service, monitor Service Requests (SRs), and ensure timely resolution within defined Turnaround Times (TAT). Collections & Due Date Tracking: Monitor customer due date payments, coordinate banking activities, handle cheque/NACH bounce follow-ups, and maintain daily reconciliation reports. Branch Administration & Vendor Management: Handle day-to-day branch administration, facility upkeep, asset management, and local vendor coordination.



Bill Processing & Tracking: Verify, process, and track branch utility bills, vendor invoices, and petty cash expenses while ensuring timely approvals and payouts. Cross-Selling & Business Support: Actively support branch revenue goals by cross-selling banking, insurance, and allied financial products to walk-in and existing customers. Candidate Profile

Education:
Graduate or Postgraduate in Commerce, Finance, Business Administration, or a related field.

Experience:
3 to 7 years of relevant experience in Branch Operations within a Bank, NBFC, or Housing Finance Company.

Skills:
Strong knowledge of lending operations, compliance, MS Excel, and core banking/NBFC software, paired with solid communication and team coordination skills.

How to Apply
Interested candidates based in or willing to relocate to Junagadh are invited to share their updated resumes at: Email: [email protected] Email: [email protected]

📌 Branch Operations Manager (Junagadh)
🏢 Piramal Finance
📍 Junagadh