Job Description
– Salesforce Developer (Service Cloud & Agentforce)

Experience:
7+ Years

Location:
Remote Employment Type: Contract (6 Months, Extendable) Payroll: EduRun Notice Period: Immediate to 15 Days Job Summary Looking for an experienced Salesforce Developer with robust expertise in Service Cloud, Agentforce, Apex development, Salesforce Flows, and system integrations to develop and maintain scalable Salesforce solutions.

Key Responsibilities
Design, develop, and support Salesforce Service Cloud solutions. Build and enhance Agentforce AI Agents, including prompts, actions, topics, and integrations. Develop Apex classes, triggers, Batch Apex, and Lightning Web Components (LWC). Design and maintain Salesforce Flows and automation. Develop REST/SOAP API integrations with external applications. Manage Salesforce administration, security, user access, Case Management,



and Omni-Channel. Work on Service Cloud Voice and contact centre integrations such as Vonage and Amazon Connect. Collaborate with architects, business analysts, QA, and development teams. Required Skills Salesforce Service Cloud and Agentforce. Apex, Triggers, LWC, and Salesforce Flows. Salesforce Administration and Configuration. REST/SOAP APIs and system integrations. SOQL, SQL, Named Credentials, and Platform Events. Experience with Service Cloud Voice and Omni-Channel. Good to Have Salesforce Data Cloud / Customer 360. MuleSoft or Spring Boot. Salesforce DevOps and CI/CD. Agentforce RAG and grounding experience. Salesforce Platform Developer I Certification.

📌 Salesforce Agentforce Developer (India)
🏢 EduRun Group
📍 India