About The Opportunity A leading technology services firm operating across enterprise IT Infrastructure, CRM digital transformation, and biometric identity solutions, we empower clients with seamless, secure, and intelligent systems that drive operational efficiency and customer engagement. Our IT Analysts play a pivotal role in integrating CRM workflows with biometric access and identity verification systems, ensuring data integrity, real-time analytics, and compliance readiness across enterprise environments. Role & Responsibilities
• Configure, monitor, and maintain CRM platforms (Salesforce/MS Dynamics) integrated with biometric authentication systems.
• Generate and interpret BI dashboards to track user access patterns, system utilization, and anomaly detection.
• Collaborate with security and IT teams to ensure biometric data handling adheres to GDPR, DPDPA, and internal audit standards.
• Automate CRM-biometric sync processes using APIs, scripts, and ETL workflows for real-time data alignment.




• Diagnose and resolve system-level integration issues between CRM modules and biometric hardware/software.
• Document system configurations, integration protocols, and operational SOPs for audit and knowledge transfer. Skills & Qualifications
• Must-Have
• Salesforce
• MS Dynamics 365
• Power BI
• ETL Tools
• REST APIs
• Biometric Systems (e.g., Suprema, ZKteco, BioCatch)
• GDPR Compliance
• SQL
• Preferred
• Python Scripting
• Active Directory Integration
• Cybersecurity Frameworks (NIST, ISO 27001) Benefits & Culture Highlights
• In office collaborative tech hub with modern infrastructure and high-impact project exposure.
• Regular upskilling sessions in emerging biometric and CRM technologies.
• Cross-functional visibility with opportunities to influence enterprise architecture decisions.

Skills:
power bi,it,enterprise,infrastructure,etl tools,crm,integration,sql,biometric systems,salesforce,gdpr compliance

📌 IT Analyst (Noida)
🏢 MG
📍 Noida