Role Summary We are seeking a detail-oriented HOA Support Executive to manage HOA and tenant inquiries and assist in the timely resolution of violations for US-based Homeowners Association (HOA) clients. The role focuses on accuracy, compliance, and timely processing while working closely with internal teams.

Key Responsibilities
• Process HOA violation accurately
• Respond to HOA and tenant queries
• Review and assist in violation resolution
• Coordinate with internal reviewers and supervisors
• Maintain proper documentation and file organization
• Support month-end and reporting activities as required Required Skills & Qualifications
• Qualification: Graduation or equivalent
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Experience:
0–2 years in HOA support, customer service, or similar role




• Good written and verbal English communication skills
• Robust attention to detail and accuracy
• Ability to meet daily deadlines Preferred Skills
• Exposure to US HOA or property management processes
• Experience in handling customer queries and case resolution workflows
• Familiarity with ERP systems such as Yardi or similar
• Prior experience working with US clients Work Expectations
• Ability to work independently with minimal supervision
• Willingness to work in US time zones
• Comfortable working in a process-driven environment

📌 Trainee Associate (Pune)
🏢 Cogneesol
📍 Pune