About the Role
Microsoft Copilot Architect who owns the end-to-end architecture for Microsoft 365 Copilot and enterprise Copilot Studio agents: from tenant readiness, rollout and extensibility of Microsoft 365 Copilot to the design, integration, governance and scaled deployment of single
- and multi-agent solutions. A hands-on architect who sets standards and reference architectures, guides delivery teams, and advises business and IT stakeholders on where and how Copilot creates value. AI is changing how organisations work, and Microsoft Copilot is quickly becoming the main way employees interact with enterprise data, applications and workflows. Getting value from it depends on sound architecture: the right data foundations, the right agent for each use case, and governance that lets the business move quickly without losing control. This role sits at the centre of that shift and sets the direction for how Microsoft 365 Copilot and enterprise agents are designed, secured and scaled. Responsibilities
• Define the target architecture and roadmap for Microsoft 365 Copilot and Copilot Studio agents, aligned to business priorities and use-case value.
• Lead Microsoft 365 Copilot readiness and rollout: assess tenant, data and permissions; remediate oversharing; configure admin, security and compliance controls; and plan phased deployment.
• Choose the right build pattern for each use case (out-of-the-box Microsoft 365 Copilot, declarative agent, Copilot Studio agent, or agent extension using Azure services) and document the decision criteria.
• Architect and guide the build of enterprise Copilot Studio agents, including autonomous and multi-agent solutions, from proof of concept through to production.
• Design integrations with enterprise applications, preferably Veeva and Workday, using standard and custom connectors, APIs, MCP servers and Copilot connectors.
• Define the knowledge and grounding strategy across SharePoint, Dataverse, Microsoft Graph and external sources, and own answer quality and accuracy.
• Establish the governance model: environment strategy, DLP policies, agent inventory and lifecycle, sharing and publishing controls, Purview policies and responsible AI guardrails.
• Set up ALM, CI/CD,



testing and evaluation, and release management for Copilot solutions.
• Put observability in place: monitoring, analytics, quality metrics, and tracking of licence and consumption costs.
• Run or contribute to a Copilot Centre of Excellence: reference architectures, reusable components, templates, standards and design reviews.
• Drive adoption and change management: use-case discovery and prioritisation, champion networks, enablement content, and measurement of business value.
• Advise business and IT stakeholders, support pre-sales and estimation, and mentor developers and makers.
• Track the Microsoft Copilot roadmap and assess new capabilities for enterprise use. Qualifications
• Educational Qualification*Bachelor’s Degree or higher in Information Systems, Computer Science, or equivalent experience.
• Experience Range12+ Years Required Skills
• Tagline/Tech Stack Snapshot -Microsoft Copilot Architect | Microsoft 365 Copilot | Copilot Studio | Enterprise AI Agents | Power Platform | Azure AI | Governance & Security
• Primary (Must have skills)12+ years of experience designing and delivering enterprise solutions on the Microsoft stack, including 4+ years in a solution lead role.
• 2
- 3 years of hands-on experience with both Microsoft 365 Copilot and Microsoft Copilot Studio.
• Microsoft 365 Copilot readiness and rollout: licensing, tenant and data readiness, oversharing assessment and remediation, SharePoint and OneDrive permissions hygiene, admin controls and usage analytics.
• Microsoft 365 Copilot extensibility: declarative agents, custom engine agents, Copilot connectors (Microsoft Graph connectors), API plugins and the Microsoft 365 Agents Toolkit.
• 2
- 3 years of experience in Copilot Studio agent design: Trigger Phrases & Intent Recognition, Entities & Slot Filling,



Adaptive Cards, Variables & Conversation State Management, Generative Orchestration, Knowledge Sources, Generative Answers & Custom Prompts, Tools, Connectors & Agent Flows.
• Experience designing autonomous agents and Multi-Agent Orchestration (connected and child agents, handoffs, human-in-the-loop) for cross-functional business processes.
• 2+ years of experience in MCP Integration with Copilot Studio, Governance, Observability and Enterprise Deployment at Scale.
• 2
- 3 years of Copilot setup, administration, configuration, and governance, including environment strategy, DLP policies, managed environments, and agent sharing and publishing controls.
• 3+ years of experience creating and configuring standard and custom connectors.
• 2
- 3 years of experience integrating Copilot with enterprise applications, preferably Veeva and Workday.
• 5+ years of experience in APIs, REST services, OAuth, authentication, and data integration patterns.
• 3+ years of experience with Microsoft Power Platform, including Power Automate, Power Apps and Dataverse.
• RAG and LLM fundamentals: grounding and retrieval design, prompt engineering, and evaluation of response quality.
• Security and compliance for AI: Microsoft Entra ID, Microsoft Purview (sensitivity labels, DLP, data security posture management for AI) and responsible AI practices.
• ALM for Copilot solutions: solution management, Power Platform pipelines, CI/CD and release management. Preferred Skills
• Soft skills/other skills
- Architectural thinking: able to weigh trade-offs and explain design decisions clearly
• Strong stakeholder management, comfortable working with senior business and IT leaders
• Great interpersonal and communication skills, including the ability to explain technical concepts to non-technical audiences
• Leadership and mentoring of technical teams; a team player
• Critical thinker with strong problem-solving skills and attention to detail
• Good time-management skills and the ability to work in a fast-paced workplace
• Curiosity and willingness to keep learning as the Copilot platform changes

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